BOOKING & TICKETS
We recommend booking in advance online for all shows to avoid disappointment. Advance bookings must be paid in full at the time of booking. Cheque bookings may be made only by prior arrangement with the box office.  All bookings are also non-transferable and non-refundable once made. Tickets are £8.50 in advance (excluding booking fee) and £10 on the door. Advance ticket sales will finish at 5pm on the day of the performance.

ARRIVING FOR SHOWS
We do not use tickets – please arrive with your whole party and quote your booking name on the door to gain entry. Although we have ample seating, your ticket does not guarantee a seat so please arrive early to get one. If you have a special need for a seat please contact us in advance and we will arrange a reservation in this instance. Any customers arriving after the last time of arrival may be admitted at our discretion and this may be at an appropriate time so as not to disturb any other customer’s enjoyment of the show. We reserve the right to refuse admission to latecomers and to resell any unused tickets. If you arrive late for a seated show you may be offered any remaining space and this may be standing room.

WE ARE NON-SMOKING VENUES
By law Folkestone Comedy Club is an entirely no smoking venue across all areas. Anyone who smokes in any part of the club will be ejected without refund. Provision will be made by the back of the venue for an outdoor smoking area. You cannot smoke at the front entrance on The Bayle.

BEHAVIOUR
All customers regardless of age, gender or perceived status are expected to treat the venue, staff, acts and fellow customers with due respect and good manners. This extends to talking during the show, as it can ruin the enjoyment for other customers and put off the performers. Any customers demonstrating aggressive or intimidating behaviour will be ejected without refund. Recording or photographing the comics or artists is not permitted and may result in the confiscation of the recording device and deletion of material/images.

INTOXICATION & DRUG POLICY
We reserve the right to refuse admission. Customers who arrive already intoxicated will not be permitted entry and no refund offered. Any member of your party found in possession of or found using any prohibited drugs will be asked to leave. We reserve the right to conduct bag and body searches and names may be taken for police records.

COMEDY SHOW LINE-UPS
Whilst we make every effort to keep line-ups as listed, line-ups may be subject to change. We will always replace any acts who for reasons outside of our control cannot play the venue. If you are planning to see one specific act please call the venue before booking and travelling to confirm the act is due to appear.

AGE & ENTRY POLICY
Unless specified otherwise all customers must be aged 18 years of age or over. We wish to cause no offence but in line with local policing requirements any customers appearing to be under 25 will be asked to provide ID proving they are over 18 (or over the minimum age specified if lower than 18). Only a valid passport, valid UK driving license photocard or authorised Prove It card may be used as ID (we will not accept birth certificates as ID). Any customers who cannot prove they are over 18 (or over the minimum age specified if lower than 18) when requested to do so will not permitted entry to the venue. Please contact us through our website if you are uncertain of our policy.